Which channels do you support today?
WhatsApp Business, Instagram (DMs, story replies and comments), Facebook Messenger, and TikTok business messaging. Website chat and Telegram are on the roadmap. One agent, one knowledge base, every channel — you configure it once.
Is this safe for my business accounts?
Yes. LinkPlease is built entirely on the official Meta Business Platform and TikTok Business API. We don't scrape, we don't automate personal accounts, and we don't use unofficial workarounds — so there's no shadowban or suspension risk from using us.
Can the AI actually sound like our brand?
During onboarding we train the agent on your website, catalogue, FAQ documents and past conversations. It picks up your tone, your terminology and your emoji habits. You review and approve responses before going live, and you can correct the agent at any time from the inbox.
What happens when the AI doesn't know the answer?
The agent is grounded in your own content, so it won't invent a policy. When confidence is low — or the customer sounds frustrated, or explicitly asks for a person — the conversation escalates to your team in real time with the full transcript attached.
How long does setup take?
Most businesses are live within 48 hours. You share your FAQs, catalogue and brand info; we handle the channel connections, training and testing. No developer time required on your side.
Do you support Indian languages?
Yes — Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada and more, including Hinglish and other romanised mixes. The agent detects the customer's language automatically and replies in it.
How does pricing work at scale?
Plans are based on AI conversations per month, not per seat, so growing your support team costs nothing extra. Meta and TikTok charge their own messaging fees separately; we show those transparently in your dashboard. Enterprise volume is quoted custom.
Where is our data stored?
Conversation data is encrypted in transit and at rest, stored in the region you choose, and never used to train shared models across customers. Enterprise plans support regional data residency, SSO and custom retention policies.